Applications Engineer – Basler Inc.

  • Basler Inc. - 855 Springdale Drive, Suite 203, Exton, Pennsylvania, USA
  • Work experience
  • Consulting
  • Research, development, teaching
  • Fulltime
Applications Engineer – Basler Inc., 1. imageApplications Engineer – Basler Inc., 2. image

Starting immediately, Full-time

Position Overview
At Basler Inc., the Application Engineer plays a crucial role in the successful design and deployment of advanced camera-based vision systems. This role requires a technical problem-solver capable of seamless collaboration with various teams to enhance our engineering capabilities. The successful candidate will prioritize understanding customer needs to deliver exceptional value. This includes providing comprehensive pre-sales consultancy, and post-sales support to drive customer satisfaction and loyalty.
 
About Basler
Basler AG is a leading manufacturer of high-quality digital cameras, accessories, and computer vision solutions for applications like factory automation, logistics, and medical & life science instrumentation. Founded in 1988, we are a multinational organization, headquartered in Ahrensburg, Germany with offices around the globe. Basler Inc. is the US-based subsidiary of Basler AG managing all commercial activities and support functions for customers in the Americas region.

Responsibilities

  • Collaborate with Sales Team throughout sales cycle to design best fitting recommendations to customers developing machine vision applications.
    • This includes presales consultation on machine vision best practices – taking into consideration the entire application from lighting, optics, and camera hardware to the PC, software and image processing. Based on this information provide best fitting recommendations.
  • Consult with customers throughout opportunity design in cycles – function as technical point of contact streamlining the machine vision integration and Basler product adoption.
  • Manage post-sales support of existing customers utilizing Salesforce, email, phone, MS Teams and other management software.
  • Design in-lab testing of customer applications to determine feasibility, providing images and detailed explanation on how to replicate results.
  • Utilizing the Pylon API trouble shoot customer code and write code samples enabling customers to better integrate Basler products
  • Common cross functional responsibilities include – Tradeshow demo creation, supporting RMA process, hosting webinars, building customer presentations, and conducting internal or customer facing technical trainings.
  • Travel to customers in US and Canadia for pre & post sales customer visits in addition to tradeshow coverage for technical expertise.

Requirements:

  • This role offers a hybrid working environment, combining in office and remote work.
  • Ability and willingness to travel domestically and internationally. Total overnight travel estimated up to 25%.

All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.

Qualifications

Experience and Educational Background: 
Bachelor’s degree in Computer Science, Electrical Engineering, Physics or other STEM Major with 0.5-2 years of relevant experience.

 

Qualifications

  • Machine vision industry knowledge is a plus
  • C++, C, C# programming skills with Visual Studio debugging techniques (Python is a plus)
  • Understanding of electronics concepts and familiarity with circuit analysis and components.
  • Experience working with customers
  • Experience training or consulting
  • Experience with 2D, Line Scan, or 3D cameras is highly desired.
  • Exceptional organizational and communication abilities, with a proven capacity to independently manage multiple priorities, swiftly address customer needs, and provide outstanding support from start to finish.
  • Willingness to learn and stay up to date on emerging industry standards.
  • Proficiency with Windows Operating Systems (Linux and MacOS is a plus).
  • Proficiency in Microsoft Office.
  • Good team work ethic, with strong communication skills.

Additional Information:

  • Our comprehensive U.S. offering includes: a competitive compensation package, medical and dental health Benefits, 401(k) retirement savings program with company match, paid holidays, vacation, and sick time.
  • This is a flexible work position based out of our US headquarters office in Exton, PA.
  • Applicants must be currently authorized to work in the United States for any employer. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Learn more at www.baslerweb.com

​​​​​​​Your application 

Do you share our passion and ambition? Then email us your application, stating the desired starting date and your salary expectations to BaslerUSA.HR@baslerweb.com.

Would you like to know more about us and your career opportunities at Basler? No problem! Contact us via email. We look forward to hearing from you.